NYC Human Resources Administration (HRA)
The Human Resources Administration is a department of the NYC government which handles things like cash assistance for food and rent, career services, and child support services.
Services (7)
Home Energy Assistance Program (HEAP): Money for Heat, Cooling, and Utility Expenses
Apply for money to pay for fuel, your utility source, equipment and/or repairs through the Home Energy Assistance Program (HEAP). Apply online or call the Office of Temporary and Disability Assistance at 800-692-0557 for assistance. A government ID is required.
Homebase: Support for housing stability to avoid shelter entry
Call 311 or visit nyc.gov/homebase to learn more about housing resources provided by the city of New York. Services include eviction prevention, assistance obtaining public benefits, employment search and assistance, financial counseling, relocation resources, and short-term financial assistance. This program is especially intended for individuals at imminent risk of entering the NYC shelter system/experiencing homelessness. Homebase is a homelessness prevention network with 26 locations across NYC’s five boroughs. Use the homebase locator to find the location in your borough.
One Shot Deal: Emergency One-Time Cash Assistance
Government ID required. One-time emergency cash assistance, not dependent on immigration status - to prevent eviction, pay energy or utility bills, or buy health-related items. Apply via ACCESS HRA or call (718) 557-1399 for more information. (Processing times *should* be 30 days after applying.)
Emergency Grant for Burials
Apply online or call 718-557-1399 for funds to meet funeral expenses for a deceased low-income New York City resident.
Help with Moving Expenses
Assistance for HRA clients related to moving, including help with moving expenses, broker's fees, and NYCHA security deposits. See Special Grant Document Guide webpage for specific forms.
NYC Government Information about SNAP Enrollment
Call the NYC HRA info line at 718-557-1399 and press "2", or download the "Access HRA" app to learn more about and apply for SNAP benefits.
Money to help pay for rent or mortgage that you owe
Emergency grant to help pay for rent or mortgage that you owe. Must provide documentation showing how future rent payments will be made, including a statement from a third party who will help you pay your rent.
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